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Social Media Strategy

A social media strategy is a summary of everything you plan to do and hope to achieve on social media. It guides your actions and lets you know whether you’re succeeding or failing.

The more specific your plan is, the more effective it will be. Keep it concise. Don’t make it so lofty and broad that it’s unattainable or impossible to measure.

What is social media marketing?

Social media marketing is the practice of using social media channels to sell or promote a brand, product or service.

Social media marketing helps businesses:

  • Increase brand awareness
  • Build engaged communities
  • Sell products and services using native social commerce solutions
  • Measure brand sentiment through social listening
  • Provide customer service on social media platforms
  • Advertise their products and services to target audiences

What is a social media strategy?

A social media strategy is a document outlining your social media goals, the tactics you will use to achieve them and the metrics you will track to measure your progress.

Your social media marketing strategy should also list all of your existing and planned social media accounts along with goals specific to each platform you’re active on.

Finally, a good social media plan should define the roles and responsibilities within your team and outline your reporting cadence.